Lean Six Sigma: Toolkit

What you'll learn

• Business Improvement Tools

• Lean Six Sigma Tools

• Project Management Tools

• Root cause analysis tools

• Lean

• Lean Six Sigma

• Introduction 15:34

  • 1: Introduction Preview 05:09
  • 2: Lean Six Sigma: An Introduction 02:30
  • 3: DMAIC 03:50
  • 4: The Benefits of Lean Six Sigma & the Toolkit 02:02
  • 5: Scenario 02:03

• Cause and Effect Tools 33:24

  • 6: Introduction to Cause and Effect 02:38
  • 7: Ishikawa Diagram 05:16
  • 8: Ishikawa Diagram: Demonstration 05:03
  • 9: 5 Whys 02:42
  • 10: 5 Whys: Demonstration 03:23
  • 11: Pareto Chart 03:13
  • 12: Pareto Chart: Demonstration 03:09
  • 13: C&E Matrix 03:06
  • 14: C&E Matrix: Demonstration 04:54

• Working with Ideas Tools 23:02

  • 15: Working with Ideas Introduction 01:48
  • 16: Brainstorming 06:04
  • 17: Brainstorming: Demonstration 02:18
  • 18: Affinity Diagram 03:41
  • 19: Affinity Diagram: Demonstration 02:35
  • 20: Multivoting 02:55
  • 21: Multivoting: Demonstration 03:41

• Process Mapping Tools 53:13

  • 22: Introduction to Process Maps 02:56
  • 23: Swim lane 03:55
  • 24: Swim lane: Demonstration 07:11
  • 25: SIPOC 03:18
  • 26: SIPOC: Demonstration 04:07
  • 27: Value Stream Map 04:32
  • 28: Value Stream Map: Demonstration 07:21
  • 29: Time Value Map 03:16
  • 30: Time Value Map: Demonstration 02:42
  • 31: Value Add Chart 03:32
  • 32: Value Add Chart: Demonstration 01:54
  • 33: Spaghetti Diagram 03:39
  • 34: Spaghetti Diagram: Demonstration 04:50

• Voice of the Customer Tools 50:50

  • 35: Introduction to the Voice of the Customer 02:03
  • 36: Customer Segmentation 03:34
  • 37: Customer Segregation Demonstration 04:14
  • 38: Types and Sources of Customer Data 05:22
  • 39: Interviews 06:35
  • 40: Point of Use Observations 05:34
  • 41: Focus Groups 05:19
  • 42: Surveys 04:55
  • 43: Kano Analysis 03:37
  • 44: Kano Analysis: Demonstration 03:57
  • 45: Critical to Quality Tree 03:33
  • 46: Critical to Quality Tree: Demonstration 02:07

• Close Out 03:43

  • 47: Close Out 03:43

• Resources 1:25:00

  • 48: Course Slides 57:00
  • 49: 5 Whys 01:00
  • 50: Affinity Diagram 01:00
  • 51: Brainstorming 01:00
  • 52: Cause & Effect 01:00
  • 53: Cause & Effect Matrix 01:00
  • 54: Cause & Effect Tools 16:00
  • 55: Critical to Quality Tree 01:00
  • 56: Customer Segmentation 01:00
  • 57: Kano Analysis 01:00
  • 58: Multivoting 01:00
  • 59: Process Map 01:00
  • 60: Value Add Chart 01:00
  • 61: Value Add Chart Example 01:00

Lean Six Sigma is a methodology that has repeated HUGE benefits for organisations of all sizes - and locked within it are an array of tools and techniques that make Lean Six Sigma so powerful. I have pulled out the top tools that I use to make changes to the organisations I work with which often have the biggest impact. This course is split out into 4 toolkits, and for those tools that require them, LIVE demonstrations on how to approach build and deploy them are included. The four toolkits include:

- Root Cause Analysis (Cause & Effect) tools: You can utilise these tools within your organisation to understand what is going wrong, why it is going wrong and what you can do to fix this.

- Working with ideas tools: You can utilise these tools within your organisation to ensure the best and brightest ideas are identified, sorted and deployed in the right way. These tools emphasise collaboration at their heart!

- Process mapping tools: You can utilise these tools within your organisation to understand what is happening with your processes. They will enable you to map out your processes to identify where the waste is, what is causing errors and what you need to do to get to your desired state.

- Voice of the customer tools: You can utilise these tools within your organisation to understand what your customer is currently experiencing, what they want from your products and services and what you need to do to deliver this.

We also cover off what Lean Six Sigma is, the benefits of Lean Six Sigma and give hints and tips on how to successfully deliver all of the tools represented within this course.

• Business Improvement professionals
• Managers / Team Leaders
• Business Owners
• Consultants
• Analysts
• Process owners

None

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Reed courses certificate of completion

Digital certificate - Included